PROCESS & SHIPPING PERIOD
- All orders are processed and shipped ON EVERY TUESDAY & FRIDAY and our daily cut-off time is 12 Noon.
- All orders after 12 Noon will be shipped ON NEXT SCHEDULED DAY.
- For local shipment, it can be delivered Next Day or also can take 2-5 working days and will be longer or please expected some delays during local peak seasons especially during Raya Holidays. This is really out of control. Please be understood.
- For International shipments, it can take up to 2 weeks or might some longer delays during any local peak festive seasons such as Chinese Holidays, Eid Holidays and Christmas perhaps; as the delay is expected due main local courier center also will be closed during that period.
SHIPPING RATES & COURIER SERVICES
- The shipping rate is based on the weight of shoes, and your location. We use the following carriers to deliver our orders:
WITHIN MALAYSIA ONLY
TRACKING YOUR PARCEL
- POSLaju - Malaysia Only (http://poslaju.com.my/track-trace/)
Click here to track where your parcels are by keying in the tracking numbers that has been sent to your registered email address.
- For EMS - International Shipment (http://www.ems.post/tracking)
To track your EMS item, please enter your 13 digit item number (e.g. EZ987654321XX) at this EMS Tracking page : http://www.ems.post/tracking by using the tracking numbers that has been sent to your registered email address.
- For FedEx - International Shipment (https://www.fedex.com/apps/fedextrack/?action=track)
To track your FedEx item, please enter your tracking number at this FedEx Tracking page : https://www.fedex.com/apps/fedextrack/?action=track by using the tracking numbers that has been sent to your registered email address.